DOCUMENTS AND FORMALITIES
Funeral documents and burial allowance assistance
◇Paperwork after a loss can raise many questions. We help you prepare for burial or cremation, explain how to apply for the burial allowance and handle the formalities we agree with you.
Help with funeral documents
In our first conversation, we establish where the person died, whether a medical certificate of death has been issued, and whether you are planning burial in a coffin or cremation. We then explain which documents are needed and the order of the next steps.
We help prepare service order documents, applications and authorisations. If a hospital or another institution must issue a document, we explain whom to contact and which steps we can take on your behalf.
Burial allowance assistance
We explain how to apply for the state burial allowance and help with the related formalities. Once documents and payment terms are agreed, an awarded allowance may be credited towards the cost of our services.
The application is submitted to the municipality or online through Lithuania's SPIS social assistance system. The municipality assesses eligibility and makes the decision. During your consultation, we will explain the process for your situation and any information still needed.
What to prepare before contacting us
It helps to have the identity document of the person organising the funeral and the deceased person's details. Please also tell us whether the medical certificate of death has been issued and where the deceased is now.
You can contact us even if you do not yet have the medical certificate or are unsure about other documents. We will give you a list for your situation. We will also discuss the information needed for the allowance application and your preferred payment method.
If relatives cannot come in person
If you live abroad or cannot visit our office, contact us by phone or email. We will discuss what can be arranged remotely, which signatures or authorisations are needed, and how to provide the documents.
If the person died abroad, we coordinate the paperwork with the repatriation process. We offer a separate service for bringing the deceased back from abroad.
Frequently asked questions
Do we have to handle all the formalities ourselves?
No. After discussing your situation, we will clearly explain which steps we will handle and which require your participation, signature or authorisation.
Does the burial allowance cover the full cost of a funeral?
That depends on the services and goods selected. We will review the total quote, the terms for applying the allowance and any remaining balance.
Is the burial allowance awarded automatically?
No. An application is required, and the municipality makes the decision. We help you understand the process and prepare the necessary documents.
Can you help with other benefits or insurance?
We can explain where to ask about other death-related benefits. If an insurer requires documents, we can discuss how to prepare them for your case.
Need help or have a question?
Need help? We are available 24 hours a day.
Call us at any time – we will help you every step of the way.